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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    MailChimp Integration: Unable to see the lists

    Asked by leeaxup on February 25, 2015 at 04:24 AM

    not seeing my groups or segments from mailchimp when im in the mailchimp integration wizard.

    All i can choose to send my list not the segments of this list.

    Page URL:
    shop.axigrass.co.uk

    mailchimp integration unable to see lists
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    JotForm Support

    Answered by Jan on February 25, 2015 at 10:41 AM

    Hi there,

    If I understand you correctly, you are having issues with "Add to list" after putting the Mailchimp API key right? Like your said, you are not seeing the lists on the option.

    Make sure that the form fields matches with fields in your Mailchimp account. I will clear your forms cache. If the issue is still the same, please try using a new API key from Mailchimp.

    Hope this helps. Thank you.