What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Adding .mp4 to your upload file list

    Asked by claybj on February 25, 2015 at 09:33 AM

    Could you guys PLEASE allow .mp4's to be uploaded thru the Upload File feature???    I can upload .mpg, but you don't allow .mp4.   This is very important and I'm sure many of your customers would appreciate that simple "fix".

    Page URL:
    http://chamberswild.com/file-upload/

    and allow
  • Profile Image

    Answered by claybj on February 25, 2015 at 09:39 AM

    Never mind.... I saw how to add additional Extensions.  Thanks!

  • Profile Image

    Answered by Shadae on February 25, 2015 at 11:47 AM

    Hi claybj,

    We are happy to hear that you were able to have this resolved.

    I assumed that you came across this guide: http://www.jotform.com/help/29-Upload-Field-Allowed-File-Types 

    Please feel free to contact us if you need further assistance.

    Thank you.