JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The email address I show associated with your account is indeed your current one, "firstname.lastname@example.org". The username for your account is "jhirsch01". If you cannot remember your password, you can always send a reset email via the log in screen.
If you are still unable to recover your account, let us know and we will be happy to see what else we can do.