What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    can't get into my new account

    Asked by Julene Hirsch  on February 25, 2015 at 10:32 AM

    How do I get in to my account.  says email and username is not correct/ or is new account not set up yet?

    my account and email OR
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    JotForm Support

    Answered by david on February 25, 2015 at 12:01 PM

    Hi,

    The email address I show associated with your account is indeed your current one, "jhirsch@calmcaremn.com".  The username for your account is "jhirsch01".  If you cannot remember your password, you can always send a reset email via the log in screen.

    If you are still unable to recover your account, let us know and we will be happy to see what else we can do.