What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When submitting my PayPal form I need the browser to open a new tab or window.

    Asked by paulkelley on October 23, 2011 at 09:56 PM

    After clicking on Submit Form the current web page is redirected to the PayPal website.

    Instead I need that page to remain... and the PayPal website open in another tab or window.

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    JotForm Support

    Answered by idarktech on October 23, 2011 at 10:21 PM

    Hi,

    That's not possible. Since leaving a form filled while a new window is opened will cause too much confusion for the user we do not support it. The user will think they were unsuccessful at completing the form and they will try to submit it again and again. I hope you understand. Thank you!