Paid for Upgrade and Account is not reflecting

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    allseasons1
    Asked on February 25, 2015 at 01:23 PM

    I just upgraded from a Free account and my account still shows the old account plan. I logged off and deleted browsing history then logged back in and nothing?

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    Sean
    Answered on February 25, 2015 at 03:30 PM

    I noticed that you have a previous thread where you are experiencing this same account subscription upgrade problem. Your upgrade is currently being addressed on your previous thread.

    It is best that you only have a single thread for your issue so that was can properly track your inquiry's process. So all your future updates on your account upgrade inquiry should be stated on your previous thread.

    You can reference it here:
    http://www.jotform.com/answers/522577 


    Thank you