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    Pagebreak with Conditions shows no information when clicking back or next

    Asked by jkirschner on February 25, 2015 at 02:20 PM

    I have set up my form with page breaks between sections. Depending on someones selection, certain pages can be skipped, but I can't seem to skip the whole page and onto the next section without leaving the "back/next" bar. If I try to include it in the skip logic, when I hit next, it comes to a blank page. If I leave the "back/next" button in, then they keep coming up with no information behind them, and it looks tacky. Is there a way to hit "next" and skip a whole section?



    This is a re-post of a comment on Smart Forms Using Conditional Logic

    conditional logic blank page next button back button no information
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    JotForm Support

    Answered by KadeJM on February 25, 2015 at 04:18 PM

    I see you're having an issue with getting using the pagebreaks and conditional logic on your jotform to skip to the next page(s).

    I found that you have 5 jotforms in your account. Could you please provide us with the name of the form or a link to the one that is giving you this issue so we can investigate it for you?

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    Answered by jkirschner on February 25, 2015 at 04:25 PM

    It is the Incident/Accident/Near Miss Report Form that was modified on February 25th and has 0 submissions. Currently, I have the skip logic set so that it doesn't include the "back next" button, so a user could atleast make it through the form. If the "back next" button is included in the skip logic, you are brought to a blank page.

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    JotForm Support

    Answered by jonathan on February 25, 2015 at 06:30 PM

    It seems that it is just a flaw on the conditional statement on the form http://www.jotform.ca/form/50494086677265

    Can you please try also setting the conditional statements in the "affirmative" logic

     

    example:

     

    If you noticed how the condition logic works, it actually start with a SHOW action always.

    So, if you want to make something HIDE then, do not create condition for them just to hide them. If you do not select them in the SHOW condition, they will automatically hide already.

    Hope this help. Please let us know if still not working.

    Thanks.