What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how do i configure the email confirmation settings

    Asked by billbalashgolf on February 25, 2015 at 04:24 PM

    When testing the form submission, I receive the paypal confirmations but do not receive the event registration confirmations.  Please advise.

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    JotForm Support

    Answered by david on February 25, 2015 at 06:08 PM


    Here is our quick guide on setting up your email notifications:


    To ensure the most consistent delivery of your notifications, set the "Sender Email" to "noreply@jotform.com".  If you are still unable to receive your notification after setting one up, let us know and we will be happy to check to make sure it is set up properly.  Let us know the form you are working on as well.