how do i configure the email confirmation settings

  • billbalashgolf
    Asked on February 25, 2015 at 4:24 PM

    When testing the form submission, I receive the paypal confirmations but do not receive the event registration confirmations.  Please advise.

  • David JotForm Support
    Replied on February 25, 2015 at 6:08 PM

    Hi,

    Here is our quick guide on setting up your email notifications:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    To ensure the most consistent delivery of your notifications, set the "Sender Email" to "noreply@jotform.com".  If you are still unable to receive your notification after setting one up, let us know and we will be happy to check to make sure it is set up properly.  Let us know the form you are working on as well.