What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submit button disappears on Internet explorer

    Asked by elzaan on October 24, 2011 at 05:16 AM

    Hi, I develop my websites on Mac, but when I test it on my PC which uses Internet Explorer, the SUBMIT button at the bottom dissappears.  if I tab, it's there, but the users don't know they can tab.  What can I do?  I have changed my page sizes to be very long so it should it not be a constriction. 

    Page URL:
    http://www.evangecube.co.za/Evangecube/Order.html

    Screenshot
    pc
  • Profile Image
    JotForm Support

    Answered by idarktech on October 24, 2011 at 05:49 AM

    Hi Elzaan,

    I think there was a problem with the widget height, please try this solution:

    In your Order.html file look for this code:

     <div class="com-apple-iweb-widget-HTMLRegion" id="widget1" style="height:832px; left: 10px; opacity: 1.00; position: absolute; top: 20px; width: 792px; z-index: 1; ">

    Change 832px to 950px 

    Let us know if this doesn't work out so we can assist you more. Thank you!

    ~idarktech

  • Profile Image

    Answered by elzaan on October 24, 2011 at 06:12 AM
    Hi, I looked in the site folders and there was an order.html file, but I was not able to view it as it kept on showing me the page in stead of the code, so I’ve now copied the iWeb code into the widget and published the site change but it still does not show the buttons. Any new ideas? I also could not find this code in the iWeb code.



    Best Regards / Groete



    Elzaan de Villiers

    Director

    Direct Vision Solutions (Pty) Ltd.



    Office: 012 345 1158

    Cell: 083 635 4854

    Fax: 086 511 2203

    www.evangecube.co.za

    www.hivaidscube.org.za

    Description: C:Documents and SettingsElzaan de VilliersApplication DataMicrosoftSignaturessmall.jpg Description: C:Documents and SettingsElzaan de VilliersApplication DataMicrosoftSignaturesHIV_AIDS_Cube_small.jpg

  • Profile Image
    JotForm Support

    Answered by idarktech on October 24, 2011 at 06:33 AM

     

    Hi,

    I apologize for not making it clear.

    First, download that file, open it in notepad or any html editing tools you have (you can use notepad2 for better view).

    Do not click on that as it will only show you the page not the html codes.

    Do not embed that code, it will not work.

    After opening that file in Notepad2, search for this code

     

     <div class="com-apple-iweb-widget-HTMLRegion" id="widget1" style="height:832px; left: 10px; opacity: 1.00; position: absolute; top: 20px; width: 792px; z-index: 1; ">

    Now, change 832px to 950px and then reupload the file.

    ---------Updates

    Still under your order.html file, look for this footer code

    <div style="height: 50px; margin-left: 0px; position: relative; width: 850px; z-index: 15; " id="footer_layer">

    Change 50px to 150px  and 850px to 10px to make your button clickable

    I am not quite sure this would work, but I have tested this workaround in Chrome and it showed me the whole form after changing 863px to 900px, so I hope this would also work in your side.

    Please let us know as soon as possible so we can continue to troubleshoot the problem. Thank you!