What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to delete submissions

    Asked by virtualearth on February 25, 2015 at 09:11 PM


    I'm getting "Wrong Password. Operation Aborted" when I try to delete submissions from my forms.

    Changed my email address this morning.Would that have anything to do with it? I didn't a confirmation for the change of email.



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    JotForm Support

    Answered by Charlie on February 25, 2015 at 09:19 PM

    Hi Brad,

    If you have changed your email address, you can log out and try logging back in, at the same time you can try clearing your browser's cache and your form's cache. You may also need to change your password. Do let us know if the following methods resolved the problem.

    Thank you.

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    Answered by Forrest on September 08, 2016 at 04:53 PM

    I am having this same problem and Clearing the two caches and resetting my password did not fix the problem.  Any help would be appreciated.