Unable to delete submissions

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    Asked on February 25, 2015 at 09:11 PM


    I'm getting "Wrong Password. Operation Aborted" when I try to delete submissions from my forms.

    Changed my email address this morning.Would that have anything to do with it? I didn't a confirmation for the change of email.



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    Answered on February 25, 2015 at 09:19 PM

    Hi Brad,

    If you have changed your email address, you can log out and try logging back in, at the same time you can try clearing your browser's cache and your form's cache. You may also need to change your password. Do let us know if the following methods resolved the problem.

    Thank you.

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    Answered on September 08, 2016 at 04:53 PM

    I am having this same problem and Clearing the two caches and resetting my password did not fix the problem.  Any help would be appreciated.