What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Embedded jotform does not show up in proper position.

    Asked by residentgeek on February 25, 2015 at 10:19 PM

    used jotform for a long time..  for some reason the one i created today is not showing up correctly.. and the transparent background is not working.. 


    the layout should work correct on my website.. but its off.. lower and covering up other website content..  help?

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    JotForm Support

    Answered by ashwin_d on February 25, 2015 at 11:57 PM

    Hello residentgeek,

    Please share the web page URL where you have embedded your form and we will take a look.

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by residentgeek on February 26, 2015 at 09:13 PM

    Tried changing some of the coding on the layout but still getting big white borders around the entire form and it is not embedded as high on the page as it needs to be?


    Here is the link: http://cmdigitalmedia.net/newsite/contact.html


    Ideas? How do I make the background transparent and get rid of those extra borders?



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    JotForm Support

    Answered by jonathan on February 26, 2015 at 10:21 PM

    Can you please try adding this CSS codes to your jotform http://www.jotform.us/form/50556994052158


    .supernova {

    background: transparent;


    .supernova .form-all, .form-all {

    box-shadow: none !important;



    it has this result.


    Hope it works. Let us know if not.