What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to receive email notifications?

    Asked by sylvanious on February 26, 2015 at 12:15 AM

    why wasnt i receiving the submissions in my email

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    JotForm Support

    Answered by Charlie on February 26, 2015 at 09:27 AM


    Are you referring on email alert notifications? Also, is it this form: http://www.jotform.com/43206099054150 you are not receiving email notifications?

    Upon checking your form, I see that you are using this email j***ua**ke@gmail.com. Our mail logs show there were no errors and it is not in our bounce list. I would recommend that you check your spam or trash folder to see if the notifications were moved there.

    You can also view your submissions directly on your JotForm account using this guide: http://www.jotform.com/help/269-How-to-view-Submissions.

    Do let us know if you need more information on this.

    Thank you.