My JotForm forms are disabled

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    pasokh
    Asked on February 26, 2015 at 03:57 AM

    Hi there

    I have a form that is designed for students enrolled in the Civil Society

    Please activate my account until the registration process is not stopped

    Our blog address: csqut.vcp.ir

  • Profile Image
    KadeJM
    Answered on February 26, 2015 at 10:44 AM

    I see that you are wondering why your jotform was suspended.

    We do apologize about that. I've inspected it and reactivated your account. 

    This happened because of the language characters being used on your jotform which is detected and considered as suspicious by our anti-phishing system (see terms).

    To prevent this problem from reoccurring again in the future please switch to using your default language via our Multi-Language Tool.

    Feel free to talk to us via a new thread if you need help with anything else.

  • Profile Image
    pasokh
    Answered on February 26, 2015 at 01:13 PM

    thank you but my forms are yet disabled please enable them ...

     

  • Profile Image
    Mike
    Answered on February 26, 2015 at 03:04 PM

    We have re-activated your account and whitelisted your existing forms.

    If you need any further assistance, please let us know. We will be happy to help.

  • Profile Image
    pasokh
    Answered on February 26, 2015 at 03:39 PM

    thank you