How do I Delete an Account

  • Profile Image
    Asked on February 26, 2015 at 06:46 AM

    I have set up a New Account and Forms that replace the one created in this account and so I do not need this one

    Just trying to be tidy


    I have killed the Forms that were on the site and now I would like to delete the Account

  • Profile Image
    Answered on February 26, 2015 at 11:54 AM

    Hi John,

    May I know what account you would like to delete? Upon checking the email that you used here in the forum post which is w****k** I see that it is associated with the username bckerry, you won't be able to delete it in your end but we could do it for you. Please do confirm if you would like to delete the account bckerry. We'll wait for your response.

    Thank you.

  • Profile Image
    Answered on February 26, 2015 at 12:10 PM

    That is a good account I want to keep 

    There are Two I want to Delete and they are

    stewards1   and     stewards2  these run from two similar emails w***k**ry-Chag***

    I have a fully working form at stewardsnew which supersedes these locations


    Hope that is enough info to allow Deletion of th stewards1 &2 Accounts

    Oh by the way I have found JotForms excellent


  • Profile Image
    Answered on February 26, 2015 at 12:43 PM


    I've checked the account with usernames stewards1 and stewards2, although they are of a different email account I see similar information and can confirm that they are of the same account user. Upon your request, I've deleted them.

    Thank you for your kind words, we appreciate your feedback. Please do not hesitate to contact us again if you need any help or you have concerns, we'll be more than glad to assist you.

    Best regards.