missing things on submitted form

  • Profile Image
    dkcfm2@gmail.com
    Asked on February 26, 2015 at 10:23 AM

    Customer Support:

    I have created a form and it works great. There is just one detail I cannot figure out. I have put information on the form that does not require a responce. These are just text boxes with key information to which I do not design those fields for a responce from the person filling out the form. My problem is that I actually do need this information to show up on the sumbitted form.

    How can I get information that does not need a responce to show up on the final submitted version?

  • Profile Image
    david
    Answered on February 26, 2015 at 01:27 PM

    Hi,

    By default the headers, text fields are not included in the notification emails. You'll be able to add only the fields from the form to the notifications. However, the email composer is a full editor that allows to you to insert graphics, create tables, etc. The headers or text on your JotForm can be copied and pasted here in the email content.

    You may also want to refer to the following guide that the submission can be included with the text and headers.

    https://www.jotform.com/help/305-How-to-show-headers-or-text-for-contracts-terms-agreements-in-the-PDF-format-of-a-submission

    So that you can place a PDF link on your email notification as well.

    Hope this information helps. Please let us know if you need any further assistance.

    Thanks!

  • Profile Image
    dkcfm2@gmail.com
    Answered on February 26, 2015 at 02:00 PM

    Thank you for the promte responce. You second option helped me a great deal. I am going to be a little greedy and ask how to get to the email composer editor you mentioned in your first option. I would like to explore that a little bit. I tried searching for a forum on it but I couldnt find one. Thanks.

  • Profile Image
    david
    Answered on February 26, 2015 at 03:23 PM

    The editor for the email notifications is in the toolbar while editing your form:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    You can edit the contents of your notifications from there.