What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    missing things on submitted form

    Asked by dkcfm2@gmail.com on February 26, 2015 at 10:23 AM

    Customer Support:

    I have created a form and it works great. There is just one detail I cannot figure out. I have put information on the form that does not require a responce. These are just text boxes with key information to which I do not design those fields for a responce from the person filling out the form. My problem is that I actually do need this information to show up on the sumbitted form.

    How can I get information that does not need a responce to show up on the final submitted version?

  • Profile Image
    JotForm Support

    Answered by david on February 26, 2015 at 01:27 PM


    By default the headers, text fields are not included in the notification emails. You'll be able to add only the fields from the form to the notifications. However, the email composer is a full editor that allows to you to insert graphics, create tables, etc. The headers or text on your JotForm can be copied and pasted here in the email content.

    You may also want to refer to the following guide that the submission can be included with the text and headers.


    So that you can place a PDF link on your email notification as well.

    Hope this information helps. Please let us know if you need any further assistance.


  • Profile Image

    Answered by dkcfm2@gmail.com on February 26, 2015 at 02:00 PM

    Thank you for the promte responce. You second option helped me a great deal. I am going to be a little greedy and ask how to get to the email composer editor you mentioned in your first option. I would like to explore that a little bit. I tried searching for a forum on it but I couldnt find one. Thanks.

  • Profile Image
    JotForm Support

    Answered by david on February 26, 2015 at 03:23 PM

    The editor for the email notifications is in the toolbar while editing your form:


    You can edit the contents of your notifications from there.