Windows Explorer doesn't show the form correctly on my website

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    Julie Meyer
    Asked on October 24, 2011 at 11:52 AM


    One internet browser is not showing my jotform correctly; it's cut off.


    An important client noticed this, and I'm worried I'm losing business with everyone who uses Explorer..


    Safari and Firefox browsers show it how I'm wanting it to show, at least for my computer.


    Is this something I can fix using Dreamweaver? Or is it something to tweak from Jotform?


    Thanks in advance.


    Julie Meyer

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    Answered on October 24, 2011 at 12:23 PM

    Hi Julie,

    Can you try increasing your sidebar2 width?, please find this code in your contact.html file

    .thrColFixHdr #sidebar2 {

    Under it you will see this

    width: 380px;

    Change 380 to 500 to increase up your form width.

    You may also try embeding your form using the iframe code if the above solution doesn't work.

    If the problem still persist please do let us know so we can help you more. Thank you!

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    Julie Meyer
    Answered on October 24, 2011 at 12:45 PM

    It worked, thank you, JotForm Support person behind the scenes!



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    Answered on October 24, 2011 at 12:47 PM

    Glad to hear it Julie. If you have any other concern just let us know, we'd be happy to help you!