What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have no clue as to what I'm supposed to be doing to fix the issue.

    Asked by Wiltrina on February 26, 2015 at 02:22 PM

    I have no clue as to what I'm supposed to be doing to fix the issue. Please help



    This is a re-post of a comment on Whitelisting JotMails IP Addresses

    jotmails ip
  • Profile Image
    JotForm Support

    Answered by jonathan on February 26, 2015 at 04:25 PM

    Thank you for contacting us.

    Can you please also provide more details on what exactly was the issue you are having?

    I can only assume it could be related to Notification E-mail... but we need to know also your jotform account at least for us to be able to check more details about your account/emails.

    Please update us.

    Thanks.