I have no clue as to what I'm supposed to be doing to fix the issue.

I have no clue as to what I'm supposed to be doing to fix the issue. Please help

Thank you for contacting us.

Can you please also provide more details on what exactly was the issue you are having?

I can only assume it could be related to Notification E-mail... but we need to know also your jotform account at least for us to be able to check more details about your account/emails.

Please update us.

Thanks.