What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why don't my forms convert to a PDF correctly?

    Asked by gwhitevw on February 26, 2015 at 08:42 PM

    Not all the functions work when converted to a PDF and the boxes don't look correct.

    My Forms correctly all and functions work
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    Answered by Sean on February 26, 2015 at 10:03 PM

    When you create the PDF version of your form it will not look identical to the form that is displayed on your website. The PDF version will closely resemble the format you would get when you download your submissions in the PDF file format.

    Base on my checks, the PDF version of the form can not be filled - it is static. So it will not be interactive like the form in your browser. Is this the issue you are having? Maybe you have show/hide conditions that are not being triggered when an input is made. Please advise.


    Thank you.