What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have paid for 3 months now and would like to downgrade to free option but I cannot seem to do so. Please advise.

    Asked by hedonisia on February 27, 2015 at 12:59 AM
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    JotForm Support

    Answered by Welvin on February 27, 2015 at 06:27 AM


    I have cancelled your subscription. You should receive an email about it. Your account will stay at the Premium level until March 03, 2015. Your account will be automatically downgraded to the free plan on/after this date.

    Thank you!