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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I change the email address which I receive inquiries from the form?

    Asked by littlemonsters on February 27, 2015 at 04:57 AM

    Ive tried following the guide in the FAQ and it tells me that My form has blocked POP UPS, ?

    email receive FAQ and UPS pop ups
  • Profile Image
    JotForm Support

    Answered by Charlie on February 27, 2015 at 08:37 AM

    Hi,

    I'm not sure what you meant by blocked pop-ups. But if  you would like to change the recipient email address of the form, you can do that by following the steps below.

    1. Click the "Emails" in your toolbar, you'll then see existing notification/s. You can edit or add new one.

    2. If you edit your notification, you'll see the "Compose Email" window, here you can change your email template, click the "Reply-To and Recipient Settings" button.

    3. You will then see this window, from here you can edit the Recipient and Sender details.

     

    Make sure to fill out all the necessary fields and save the changes.

    Do let us know if you need more help on this.

    Thank you.