What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hide empty fields in Email Notification

    Asked by GemSWD on February 27, 2015 at 08:24 AM

    Is it possible that we can only email through the fields that have been completed? or display only the pages filled in, in to our New Submission Email responses?

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    JotForm Support

    Answered by Charlie on February 27, 2015 at 10:55 AM


    That is possible by changing the settings in your "Preferences".

    1. Navigate to Preferences->Advance Settings->Enable "Hide Empty Fields in Email"


    Please do take note that this only works on the default email template.

    Thank you.