What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Moving multiple accounts?

    Asked by miguelesquirol on February 27, 2015 at 09:42 AM

    Hi I need to move a few jotform accounts and their forms, into a main one, which will be upgraded to a pro. My question is, if i upgrade the main account where all other forms from the other accounts are present, would the submission limit and all change as per the main upgraded account or not?

    multiple account JotForm submission limit move upgraded
  • Profile Image
    JotForm Support

    Answered by Charlie on February 27, 2015 at 12:03 PM

    Hi,

    I assume that you are referring to adding sub-account users to your main account, is that right? Please see this guide regarding that: http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    Unfortunately, you cannot move accounts to another account, what is possible is to move forms from one account to another. The subscription plan or the upgraded account type will only be applicable to one account. You can just think of it that sub-account users are just separate accounts, they can create, edit, view and share their own forms, they can also purchase their own subscription plans.

    When you are adding a sub-account user to your end, you are just giving accessibility to your forms to them.

    I hope that helps.

    Thank you.