How to send a different email notification when editing submissions

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    uconnosd
    Asked on February 27, 2015 at 10:08 AM

    I would like to update requests with information on request status. I use the edit function. Can the subject on the re-submission be changes to "Update"?

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    david
    Answered on February 27, 2015 at 12:21 PM

    Hi,

    You could accomplish this with conditionally sent notifications:

    Setup & Embed > Conditions > Select Send an e-mail after submission

    https://www.jotform.com/help/167-How-to-send-to-a-specific-email-address-based-on-a-selection

    You would set up two notifications.  One that is sent upon initial submission, this one you already have, then one similar but with the subject changed to "Update".

    You would then have a field in your form to mark as updated or not.  You would then have your notifications sent based on which option is selected in that field.  You would then have a second notification sent only for updates.

    If anything is unclear, let us know and we will be happy to assist you further.