What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    SSL Lock on Address bar

    Asked by TrademarkCapitalFinance on February 27, 2015 at 11:27 AM

    how come my webpage doesnt show a green lock on the address bar?


    ive made the image source so that it is secure (the url is https) so i dont understand what else can be making the form not fully secure!



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    Answered by RuachDayCamp on February 27, 2015 at 11:36 AM

    (I am not JotForm Support)

    Its the background, they are not accessed securely.


    background-image: none;
      background-image: url("http://www.jotform.com/images/backgrounds/tex2res4.png");
      #stage {
      background-image: none;
      background-image: url("http://www.jotform.com/images/backgrounds/tex2res4.png");


    Its a dumb oversight on Jotform's part, one that prevents a lot of people from using templates.  Your best option is to provide and set your own background on your site and set the background of your form to transparent.

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    JotForm Support

    Answered by Kiran on February 27, 2015 at 02:17 PM


    It seems that you have already updated the background image to read with https from Form Designer which resolved the issue.

    Please let us know if you need any further assistance. We will be happy to help.

    Thank you!