Spelling corrections not updated in notifications

  • sethherter
    Asked on February 27, 2015 at 12:09 PM

    We have 6 Jotforms and I've corrected several spelling errors on the forms themselves but when we receive email notifications of the forms being submitted there are spelling errors on that, how can I correct the email notifications page?  Thanks!

  • Sean
    Replied on February 27, 2015 at 2:33 PM

    When you say that you did some spelling corrections on the form, I take it that you are referring to labels and possibly text fields. 

    Chances are you made adjustments to the form after creating your form notification. I did a test on one of your cloned forms (Outstanding Professional Program Award Nomination) and I was able to replicate the issue. I changed the Fraternity Name label text to Fraternity Name Edit then checked the notification settings and this change was not reflected - I believe this is the issue you are having. 

    I corrected this problem by simply deleting the existing notification and creating a new one. You can give it a try and let us know the outcome.


    Thank you.