What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Show all matrix questions in a single chart in the Report Designer

    Asked by marbren on February 27, 2015 at 12:37 PM

    Hello,

     

    I have created a matrix question on a test survey http://www.jotform.com/?formID=50565109320245 and then I filled out two responses to it.  How do I report this in the Visual Report builder? 

     

    I can add a chart and report on each line item in the matrix, but is there a way to get the Visual Report builder to show a chart with all of the questions of the matrix in one chart? For example, taking a response from an old Adobe Forms report, I was able to create the following: 

     

     

     

    survey JotForm visual report uploads
  • Profile Image

    Answered by Sean on February 27, 2015 at 03:23 PM

    I checked your form - http://www.jotform.ca/form/50565109320245 - and I believe you are referring to the matrix field shown below.


    I presume that you would like each of the questions above to be in a single chart that shows a percentage figure of the amount of selections made for each question - am I correct? Base on my checks this is not available in Jotform currently. Each question is assigned to a single chart to show the amount of selections that were made for a specific option for that question. I will submit a feature ticket for our development team to look into this feature you are requesting.

    In the meantime, I would suggest downloading your form submissions in Excel/CSV format and use any spreadsheet processing software such Microsoft Excel to create such charts. Any update, once available, will be communicated to you via this thread regarding your feature request.


    Regards 

  • Profile Image

    Answered by lkuizenga on March 04, 2015 at 10:30 AM

    I ditto the above request. Coming from Adobe forms I find Jotform's reporting capabilities lacking and very frustrating. Creating one chart (like the one posted above) based on a matrix question is a must for me.

  • Profile Image

    Answered by Sean on March 04, 2015 at 10:56 AM

    I understand. I would like to take the time out to apologize for any frustration caused in an attempt to accomplish your initial goals. I can see now that your request was assigned to developer who will notify you via this thread on any updates re your request.

    We are always open to suggestions from our users in order to improve their experience here at Jotform. If the requested feature is not possible currently, we always try to find another way to get the job done. It is good that you have brought this to our attention and we will ensure that your request is being handled as soon as possible.


    Regards