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    Setting up Sender details on Email notifier

    Asked by ASIAFamilies on February 27, 2015 at 01:55 PM
    2) In Emails, I'm unable to set up the Sender details properly for Sender Name and Reply To Email.  I'm not able to enter a name or email address.  The drop down window is populated with fields from the form.  It doesn't happen on all of them -- Please see the email called Check Received.
    email notification sender details sender name sender address email
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    Answered by Ben on February 27, 2015 at 02:10 PM

    I am looking at the email template "Check Received" on this jotform: http://www.jotform.us/form/50555987617166

    Please note that it being email notification, it is intended to be sent to you, which is why it allows you to select one of the fields as Sender Name and the same is with the Reply-to email field.

    If you would like to set these up to be forwarded to your email address, then I would suggest adding a hidden field that has your name and another with your email to be able to select them from the dropdown.

    Do let us know if you have any questions along the way and we would be happy to assist with them.

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    Answered by ASIAFamilies on February 27, 2015 at 03:02 PM

    Thanks Ben, I actually meant for these emails to be Auto-Responders not Notifiers, so that's where I made the mistake.  Thanks again!

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    Answered by Sean on February 27, 2015 at 04:19 PM

    You're welcome!

    Its good to know that your issue is now resolved. Feel free to contact us if you ever need further assistance.


    Thank you