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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to add a link to the PDF of submission to download instead of making it as a plain text?

    Asked by quannguyen1234 on February 27, 2015 at 02:22 PM
    1.in thank you page ,how to insert a hyperlink to download a pdf copy instead of providing an address in text and users have to copy and paste into their browser to download a pdf copy.
    PDF link download PDF thank you page
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    Answered by Ben on February 27, 2015 at 02:55 PM

    You can do that by inserting the PDF link into the form using the Insert Link option in the toolbar.

    We however will need to insert it in a slightly different manner, but we will go over all the steps:

    1. add the text that you want to be shown as the link and select it

    2. Click on the insert / edit link in the toolbar

    3. Here comes the tricky part. We can not add the {pdf-link} tag, since it will not work properly. What we must do is to create our own link instead.

    This is how you set up the link:

    /server.php?action=getSubmissionPDF&sid={id}&formID=XXYYZZ

    The only part that changes is the last one XXYYZZ where you must type the Form ID yourself and it must match the form ID of the Form the submission was made on by only replacing the bold part.

    Once you add it as on screenshot above and with your Form ID, just click on Insert and you will see that previously selected text shown as a link.

    All that is left for you is to click on Finish and test it out.

    Do let us know if you have any questions in regards to this and we would be happy to answer them.

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    Answered by quannguyen1234 on February 27, 2015 at 10:45 PM

    HI Ben,

     

    Thank you for trick. I did it. This is fantastic.

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    Answered by Ben on February 28, 2015 at 03:47 AM

    You are welcome.

    I am glad to hear that you like it and that you have already implemented it to your jotform :)

    Do let us know if you have any further questions or if you need assistance and we would be happy to assist :)

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    Answered by quannguyen1234 on March 13, 2015 at 03:42 AM

    Hi Ben, 

     

    I could do this until today. I can not download the pdf file after doing the magical trick to insert hyperlinks as your instruction anymore. The hyperlink is http://server.php/?action=getSubmissionPDF&sid=%7bid%7d&formID=50542714765457

    Thanks you

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    Answered by raul on March 13, 2015 at 10:01 AM

    I've checked the thank you message in your form and the URL was incorrect because the {} signs were encoded. So, I've fixed it for you.

    Please give it another try and let us know if it works now.
    Thank you.

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    Answered by quannguyen1234 on March 15, 2015 at 09:57 PM

    Hi Raul,

    thanks for your help but I still can not download the application. I could download a pdf file but not the submitted application but an error message as captured below.

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    JotForm Support

    Answered by Charlie on March 16, 2015 at 03:42 AM

    Hi,

    I believe the problem is that te {id} is being encoded. Could you try editing it directly on the HTML editor. Here's what I did.

    1. In your "Thank You Page Wizard" click the "HTML" icon.

    2. Make sure that you are seeing the {id} tag in your href link. 

     

    Try doing a test submission and see if that fixes that problem. We'll wait for your response.

    Thank you.

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    Answered by quannguyen1234 on March 16, 2015 at 06:32 AM

    Hi 

     

    Wonderful!! Thanks for your help.

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    JotForm Support

    Answered by Charlie on March 16, 2015 at 08:50 AM

    You're welcome. I'm glad that it worked. 

    If you needed any assistance again, please do not hesitate to create a new thread here in the forum.

    Thank you.

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    Answered by quannguyen1234 on August 25, 2015 at 10:52 PM

    Hi 

    I am having the same problem again. I can not download a pdf copy (We couldnt find the submission you are looking for on our server) of my form submission by following the step.

    Kindly help to check the setting in my auto respondent email of the form http://www.jotform.com//?formID=51308130486955 

    Thank you

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    JotForm Support

    Answered by Charlie on August 26, 2015 at 02:39 AM

    Hi,

    The thread is way back in March, there are some updates made on the form builder, for us to better assist you and create a new conversation, I went ahead and opened a new thread, please refer to this link instead: http://www.jotform.com/answers/647875. We will address it shortly.

    Thank you for understanding.