What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Differences between monthly submissions, secure submissions and sub accounts

    Asked by brooke.clem on February 27, 2015 at 02:52 PM

    What are the rules of submissions?  I'm wondering which pricing model I will need.  What's the difference between monthly submissions, secure submissions and sub-user accounts?


    Thank you!

    Brooke Clem

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    JotForm Support

    Answered by Mike on February 27, 2015 at 04:18 PM

    Thank you for contacting us.

    Monthly submissions limit - is the number of the total form entries you can accept per month. For example, if you use two forms, you can receive 70 submissions (entries) on the first form and 30 submissions on the second form during the month.

    Secure submissions - required when you accept sensitive information (e.g. payment details) or when you would like to add an extra security to your form. They are basically submissions received via secure SSL connection.

    Sub-User Accounts - are additional accounts that can be attached to your parent account. Take a look at this guide.

    If you need any further assistance on this, please let us know. We will be happy to help.