What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Pay Pal field is collapsed, how do I uncollapse the field so that the product options show?

    Asked by slikker66 on February 28, 2015 at 04:39 AM
  • Profile Image

    Answered by Sean on February 28, 2015 at 08:40 AM

    I presume you are referring to the sub options that will only be displayed if a selection is made for one of your products?

    I am currently looking for a fix for this. As soon as I have an update you will be notified.

    NB: Your form tends to freeze quite often when being used. When I cloned your form and disable the auto fill option it seems to run a lot smoother.

    Thank you for understanding

  • Profile Image

    Answered by Sean on March 03, 2015 at 09:19 AM

    Sorry about the late response. I was able to find a fix your your issue. By injecting the CSS codes below, all your product options will be displayed automatically with/without checking the box for each of the product categories.

    height: auto !important;
    display: block;

    Here is a test form:

    Do let us know if further assistance is needed.