How to reply to sender's email address and not noreply@jotform.com

  • Profile Image
    musadzialle
    Asked on February 28, 2015 at 07:40 AM

    Please advise the simple way of solving this problem. when a client submits a form through the website, I only need to click reply and have the sender email in the "To" field. 

     

    Currently if I click reply, its picking send name and email address is noreply@jotform.com

     

    How can i have the sender email address instead of noreply@jotform.com, thank you.

  • Profile Image
    abajan
    Answered on February 28, 2015 at 11:12 AM

    Thanks for asking. In order to prevent this, open the notification and change the Reply-to Email from None to Your E-mail, as shown below:

    When done, click Finish and save the jotform.

    If you need further help with this, please let us know.

    Cheers