What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I have PayPal open in a new window?

    Asked by anose on August 24, 2010 at 09:59 AM

    When the user clicks "submit" to purchase, can I have PayPal open in a new window?

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    JotForm Founder

    Answered by aytekin on August 24, 2010 at 10:47 AM

    That's not possible and it is also not recommended. Leaving a filled form active will cause confusion for users. They will think that the form never submitted. Even if they complete the payment, they might see the form again and think their submission did not go through.

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    Answered by anose on August 24, 2010 at 11:09 AM

    Well, it is possible, because I figured out how on my own. And I can't agree with you more about confusing the user by leaving the completed form active. My client is going to have to make a decision. Thanks for your quick response!