Form not showing in Facebook page

  • Profile Image
    Asked on February 28, 2015 at 03:14 PM


    I did and the form does not show up. It said "The connection was reset" with a sad face.

    Please help.

    This is a re-post of a comment on Adding a Contact Form to Your Facebook Page

  • Profile Image
    Answered on February 28, 2015 at 07:02 PM

    Can you please try to re-embed it following the same steps, but if the issue persists, to try using a browser such as Firefox or Chrome?

    Do let us know however if you are still experiencing the issues.

  • Profile Image
    Answered on March 19, 2015 at 11:20 PM

    Hi Ben,


    I tried using both Chrome and Firefox and the problem still happened. Please see screen shot when firefox is used.

    Please help. here is the URL of the facebook:

    and the form:


  • Profile Image
    Answered on March 20, 2015 at 09:35 AM


    I can see that the form is already embedded properly on you facebook page. Check the screenshot below.


    If it is still the same, then please clear your browser cache. I will clear your form's cache as well. After that, close and re-open the browser and log back in to JotForm.


    Hope this helps. Let us know if you need any help.

    Thank you.