Form not showing in Facebook page
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quannguyen1234Asked on February 28, 2015 at 03:14 PM
Hi
I did and the form does not show up. It said "The connection was reset" with a sad face.
Please help.
This is a re-post of a comment on Adding a Contact Form to Your Facebook Page
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BenAnswered on February 28, 2015 at 07:02 PM
Can you please try to re-embed it following the same steps, but if the issue persists, to try using a browser such as Firefox or Chrome?
Do let us know however if you are still experiencing the issues.
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quannguyen1234Answered on March 19, 2015 at 11:20 PM
Hi Ben,
I tried using both Chrome and Firefox and the problem still happened. Please see screen shot when firefox is used.
Please help. here is the URL of the facebook: https://www.facebook.com/RMITVNScholarship
and the form: http://form.jotform.me/form/50542714765457
Thanks.
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JanAnswered on March 20, 2015 at 09:35 AM
Hello,
I can see that the form is already embedded properly on you facebook page. Check the screenshot below.
If it is still the same, then please clear your browser cache. I will clear your form's cache as well. After that, close and re-open the browser and log back in to JotForm.
Hope this helps. Let us know if you need any help.
Thank you.