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kausewayAsked on March 1, 2015 at 8:42 AM
I have a 2 form process. The user fills out the first form and that information is passed to the second form to help calculate a quote. From everything I can tell that information is being passed. This includes sqft, bed, bath and postal.
First form:
https://naturalcarecleaningservice.com/book-now
passes to second form. Once the person fills out the second form:
http://form.jotformpro.com/form/50005155818954
located:
https://naturalcarecleaningservice.com/book-now-checkout/
It emails us the user details. All fieds are being filled in except sqft, bed, bath and maybe postal.
These fields are hidden. Is that why they are not passing thru? I need to be able to email myself the data in those fields even if they are hidden.
Tanks
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raulReplied on March 1, 2015 at 12:06 PM
I've checked your site and I saw that you're using webhooks to create the URL with prepopulated fields for your second form. The fields are working fine but since you're using conditional logic to show/hide them depending on the coupon code field this means that their value is handled dynamically with JavaScript (which leaves them empty when the field is hidden).
On this case, I would suggest you to either make these fields visible or always hidden so their value will not be manipulated by any script and you can always get their values.
I hope this helps.
Let us know if you need further assistance.