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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    In regards to incomplete submissions

    Asked by HeatherThomas on March 01, 2015 at 11:14 AM

    Hello - I am not sure about the incomplete submissions. In fact, I just realized they exist this year. I have a client named who just submitted their form and I don't see the payment in my paypal. I just confirmed the two outstanding submissions and the first ones payment is in my paypal but I don't see the 2nd one for this client in my paypal. Did the payment not go through?

    Submissions style size font
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    Answered by Sean on March 01, 2015 at 02:06 PM

    I am doing some checks on this and I will provide you with an update once found. Sorry for any inconvenience caused by this situation. I will be in touch.


    Thank you.