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    Hide and show conditions are not functioning

    Asked by isap on March 01, 2015 at 11:49 AM

    This has the effect that fields that are only required if a first field is not filled are now giving an error. For example if a person selects a name from a list, we do not need them to type their name and address. If they do not select their name from a list, we need them to enter their name and address, so name and address are required. I have a condition if 'name from list' is filled, hide 'name and address'. This has always worked, until this afternoon.

    It is the same on the two forms, one English, one German but same conditions.

    Page URL:
    http://www.jotform.com/isap/eCPFandhttp://www.jotform.com/isap/eCPF-de

    problem show conditions and correctly
  • Profile Image

    Answered by Sean on March 01, 2015 at 03:22 PM

    I checked your form and I was able to replicate your issue. It appears that none of the conditions are functional at this time. I am aware that other customers are having similar issues, so I tried to clone your form to see if anything changes. I tried to change the priority of some of the conditions but that did not work at all.

    I was not able to find any workaround to fix your issue so I ensured that I have this thread escalated to our development team to see if they can assist. You will be notified via this thread once an update is available.


    Regards

  • Profile Image

    Answered by Sean on March 01, 2015 at 04:51 PM

    This issue should now be resolved. Please check and let us know if otherwise.