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    Embedding Edit Link to Wix Website

    Asked by guineapigme on March 01, 2015 at 12:20 PM

    My intention for my form use is to allow the user to edit the editable version of my embedded form on the website, press save, and then be returned to the same website page with the embedded form ready for re-use if desired.

     

    Currently, I don't seem to be able to do this with the options available.

    Using via the Thank you URL option, I send the user to the same/original page the user was already on.  However, this yields a blank space in my HTML frame where the embedded form lives.  

     

    A page refresh is necessary to see it.

    I am working around this currently by using the thank you message (which also requires a refresh, but at least I can describe what is needed).

     

    My form is embedded via an HTML widget with 

    http://submit.jotform.us/form.php?formID=43637462243152&sid=298711308081211547&mode=edit

     

    Is there a way on a reload of the page to force the form to show up?  I don't know if this is a jotform or a wix or a browser issue.

    Thanks,


    Debroah

    editable editable form after edit submissions edit link
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    JotForm Support

    Answered by BDAVID on March 01, 2015 at 03:53 PM

    What is the URL of the page where you want to redirect the user? As far as I understood, you want them to be redirected to the same page where your form is embedded, so the forms is ready to be filled out with new data, correct? 

    Using Custom URL should do the trick:

    Please provide us the exact URL of the page where your embedded form lives, we would like to  see how the forms is loading, to determine if it is the jotform, Wix html widget, or browser's issues what is causing the loading problem.

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    Answered by guineapigme on March 01, 2015 at 04:51 PM

    http://hazelgpig.wix.com/support-and-debug

     

    That is a cloned version of my form embedded in a wix page which shows similar behaviors for all my issues.

     

    One urgent question.  Since I cloned the form from my original form, it won't somehow overwrite my submissions in the old form, will it?

     

    I had a data loss that I am trying to recover from.

     

    If you could answer this, I would be very appreciative.  Somehow my latest form data was overwritten.  I am using the edit link exclusively and allowing multiple edits on the same form by a single user for my application. 

    I retrieved the data from a recent submissions ID so I am ok there.   But since I want to be able to accept further edits to the same form, do I need to reference an edit link in a different way?

     

    I now have the submission ID in the link, or is the edit link always populated by the previous submission id?

    I am very concerned that some debug activity because we are testing submissions has overwritten my form.   I don't want that to happen again.

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    Answered by guineapigme on March 01, 2015 at 04:53 PM

    To answer your original question, yes, that is what I want.  And I am using the custom URL to redirect back to the same page. 

     

    The problem is that the form area remains blank and unloaded. 

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    Answered by guineapigme on March 01, 2015 at 06:34 PM

    Ah, mistake there.  I am no longer using URL currently because the form was blank.  I am currently using the thank you message.  If that form could be loaded correctly, I would go back to that. I will fix that in my example.

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    Answered by guineapigme on March 01, 2015 at 06:47 PM

    Ok.  When I put my form in a my test website which has nothing else on the page, and reload the page, I see it as expected.


    however, on my real website which has other elements on the page which may take more time on reloading, The form never shows up at all.   It must be a delay issue of sorts.

     

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    JotForm Support

    Answered by Charlie on March 02, 2015 at 02:45 AM

    Hi,

    I see that you also have a separate thread that seems to be similar with the concern you have here, here's the other thread: https://www.jotform.com/answers/524871.

    I am a bit confused, but here's what I understood:

    1. You have a form and it is embedded in your Wix website.

    2. You want your users to edit the form in a live website, which means you are embedding an edit form link to your Wix.com, is that correct?

    First, I will explain how the edit link is constructed, here's the sample one that you have:

    http://submit.jotform.us/form.php?formID=43637462243152&sid=298711308081211547&mode=edit

    Green highlight: Is the format how edit links are constructed.

    Blue highlight: Is the Form ID specific to each form, you can see that in the Form's URL.

    Pink highlight: Is the specific ID or submission ID for each submission in your form.

    To get the specific ID for each submission you can do that by following the screenshots below:

     

    Which means, it is not really advisable to embed a specific edit link to your Wix site, why? Because it is only specific to one submission. Now, if you are indeed embedding an edit link and you are only targeting ONE submission and everything was designed to do that process, then here's how I will embed the form in your website.

    1. Click the "Add" button, in Apps choose HTML.

    2. Choose "Website Address" in "Mode" and add the edit link.

     

    Now, that specific part of the Wix website will be dedicated to ONE specific submission only, all edits that will be made through it will overwrite the previous data that that submission had.

    If you cloned the form, it will not clone the submission it has, it means it doesn't have the original submission ID on it, with that in mind, it is not possible to have the edit link of a forms submission redirected to a cloned form because the data does not exist there.

    If I misunderstood your concern, please do let us know.

    Thank you.

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    Answered by guineapigme on March 02, 2015 at 10:57 AM

    Thank you for the detailed answer.  This was not specifically my concern though.

     

    My concern was that the form itself (regardless of which submission it was built on) was not actually showing up.

     

    As from a previous post, it shows up as expected on this minimal debug page, but within my real page, the loading somehow does not occur and the HTML window appears blank.

    I think this a timeout or caching type issue which I haven't been able to identify.  

     

    Would using the iframe version of embedding take care of anything along those lines?  Wix widgets do not seem to have a good way to communicate problems.

     

    Deborah 

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    JotForm Support

    Answered by Charlie on March 02, 2015 at 12:18 PM

    Hi Deborah,

    Apologies for the confusion. I'm still having a hard time visualizing the problem, but just to make the story short, you want to embed using the edit link code, right?

    Not sure how your Wix website is structured, but you can try using the iFrame and see if it fixes the code conflicts that you have.

    Here's a sample of mine:

    src="//submit.jotformpro.com/form.php?formID=50324083606953&sid=300770059094357746&mode=edit" frameborder="0" style="width:100%; height:1100px; border:none;" scrolling="no">

     

    What you need to do is to copy the iFrame embed code, replace the src link to the edit link that you have. Embed that using the HTML widget in your Wix toolbar, that should work.

    Do let us know if you have tried it and we'll check your website if the iFrame is doing it right.

    Thank you.

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    JotForm Support

    Answered by Charlie on March 02, 2015 at 12:23 PM

    It seems that the forum is reading the iframe tags that's why my sample code is not showing correctly. You can check the sample embed code that I have here: http://pastebin.com/aSm3akRe.

    Do let us know if you have questions on this.

    Thank you.

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    Answered by guineapigme on March 02, 2015 at 02:52 PM

    I have reestablished on my actual website (not the sample one above) all the edit links within iframe code.   I still see the same behavior.  

     

    That is, if I ask for a return to the page, I see the page, but a  blank within the HTML widget as if there is no form.

    Refreshing the page allows the form to reappear.  

     

    If the form were slow too slow to load?  I wonder if the HTML frame widget might not deal with that correctly.

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    Answered by Sean on March 02, 2015 at 03:33 PM

    I can not say for sure that HTML Widget is at fault in this situation. I checked the current version of your form and I can see that it is now redirecting to a thank you page rather than reloading and going back to the main page for your form.

    Why not add the form link to your thank you page so that the user can redirect to that page to do further edits if they wish?

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    Answered by guineapigme on March 02, 2015 at 04:20 PM

    That is what I would like, but since it is not working now, I really don't want to make a blank form come up for the user.

     

    So, that is my workaround until I find a way to communicate this problem to jotform without inconveniencing the website users.

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    Answered by guineapigme on March 02, 2015 at 04:38 PM

    That is what I would like, but since it is not working now, I really don't want to make a blank form come up for the user.

     

    So, that is my workaround until I find a way to communicate this problem to jotform without inconveniencing the website users.

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    Answered by Ben on March 02, 2015 at 05:35 PM

    I am sorry Deborah to ask you to confirm something, but please understand that this is not a usual setup one would do so we need to understand what you are after in order to properly help you.

    I believe that you have said that you would like to have this happen:

    1. visitor comes to your website and sees the empty form to fill out
    2. visitor fills it up and gets to the thank you page
    3. on the thank you page there is a link to edit the just made submission.

    If that is correct, then this would be easier to set up then the workaround.

    Having that said, and if this is what you are after I would:

    1. embed the jotform using iframe embed code
    2. set thank you message to be shown (no redirects)
    3. set up the link on it to allow you to edit the form

    If you need help setting up the edit link, just let us know and we would be happy to do so - I presume that this is the issue, but would like to avoid too much text and add to confusion if it is not.