Can't seem to conditionally hide fields when drop down menu is not selected

  • Profile Image
    Asked on March 01, 2015 at 01:12 PM

    Because of various bugs etc ... I have several conditional field show/hide actions.


    I would like to disable viewing the PRINT and SAVE buttons on the first page of my form 


    IF , nothing is selected in my drop down menu.


    I don't seem to be able to create this currently.

    I have tried many variations.


    In effect, if View, Edit, or Support is not selected, I don't want either of the buttons to show.  I would like this to my initial condition for now.   I was not able to use "empty" as a condition that worked.


  • Profile Image
    Answered on March 01, 2015 at 03:27 PM
  • Profile Image
    Answered on March 01, 2015 at 05:17 PM

    There was an issue with the Conditional Logic feature on our JotForm earlier. But our dev team were able to revert and fixed the issue immediately.

    Please retry on your form again and check if the conditional statements are now working as needed.

    Let us know if still not.


  • Profile Image
    Answered on March 01, 2015 at 05:45 PM

    No, for me I can't get the logic to do what I expect.

    Are the overall conditional statements which are accessible at the top of the menu a compilation of those compiled on individual fields?


    Do they override each other.


    I would like NO buttons to show if nothing is "selected" on my first field.  I tried many ways to do this, and then settled on an "AND" function.


    If the field is NOT View and NOT Support and NOV Edit, then Hide the 2 fields.


    Is something else overriding this?  I have this rule accessible in the overall conditions.

    Please advise.


  • Profile Image
    Answered on March 01, 2015 at 07:15 PM

    Solved my problem on my own.   Did not realize that a field will be automatically hidden (which I wanted) if you use a conditional rule with SHOW upon condition rather than HIDE upon condition if mentioned.


    This allowed me to hide various fields in the menu by mentioning them in the rules and only showing them upon the right conditions.   

    This was not obvious.

  • Profile Image
    Answered on March 02, 2015 at 03:02 AM


    I'm glad that you have resolved the problem.

    And yes, you are correct, if you used the action "SHOW" in your rules, it will actually automatically hides the field because the rule was not met, unless you have specified more specific rules.

    If you have other questions regarding this please do let us know.

    Thank you.