Form conditions not functioning properly

  • walkingtreetravel
    Asked on March 1, 2015 at 2:00 PM

    http://form.jotformpro.com/form/32925642340956

     

    The above form has a ton of saved conditions. For example, on the first page, the field for program name is only supposed to appear when you click on custom program in the first question. 

     

    Somehow, this stopped working today, along with other conditions. 

     

    Can you help me with this asap, as this is our main application and people are tryign to use it asap?

     

    Thanks!

     

    Paul 

  • David JotForm Support Manager
    Replied on March 1, 2015 at 4:45 PM

    We have taking care of this, there was a temporary glitch, if you still see the problem, you just need to clear your forms cache: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

    If you need anything else, please open a new thread, we will be glad to assist you.

  • David JotForm Support Manager
    Replied on March 1, 2015 at 4:56 PM

    Our developers notified us that this has been now resolved, please do let us know if everything is fine in your end. You may clear your form's cache if you see conditions do not work yet: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

     

  • walkingtreetravel
    Replied on March 2, 2015 at 11:34 AM

    Thanks! I will clear my cache now as well- 

  • Ben
    Replied on March 2, 2015 at 12:37 PM

    Great. Do let us know if by some chance there are still any issues with the conditions.