What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Conditions in forms have stopped working

    Asked by HackIDC on March 01, 2015 at 02:54 PM

    As of yesterday, conditions has stopped working for us.

    Problematic form:


    (and also http://form.jotformpro.com/form/40541598868974 which is our old form)

    This issue is CRITICAL for us, please resolve it ASAP.



    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on March 01, 2015 at 04:35 PM

    Thanks for reporting, upon checking your condition, I see they are not met:

    The Team part still shows even though there has not been any selection:

    I have forwarded this issue to our second level, you will be notified of any updates via this thread.

  • Profile Image
    JotForm Support

    Answered by BDAVID on March 01, 2015 at 04:47 PM

    Our developers notified us that the issue is solved now, I have checked you form again, it looks everything is back to normal.

    Let us know if it works fine on your end.

  • Profile Image

    Answered by HackIDC on March 01, 2015 at 05:04 PM

    Everything seems fine now.

    Thanks for the rapid reply.