When program sends out auto mated email, I have included date portion. This date field is empty when user gets confirmation email. Please help.

  • Profile Image
    absyoussef
    Asked on March 01, 2015 at 04:48 PM
  • Profile Image
    jonathan
    Answered on March 01, 2015 at 06:03 PM

    I see that you were using customize email template in your Autoresponder E-mail.

    The date field is probably not linked anymore due to the customization.

    But can you please try first the process of removing and adding back the Date field to the email template. See the screenshot below for guidance

    Hopefully this will re-attached the data link to the email.

    Test again the submission email if it now includes the current date data.

    Let us know if the issue is not resolved.

    Thanks.