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  • Profile Image

    Submit button is not working of embedded form.

    Asked by Sinkos on March 02, 2015 at 01:31 AM

    I did a test run and when i fill everything out and click the submit button it just jitters and then does nothing... its on this page 

     

    http://www.thetravelingsoldiers.com/membership-sign-up.html

     

    the internet doesnt even try to do anything... 

    Page URL:
    http://www.thetravelingsoldiers.com/membership-sign-up.html

    fill www then and
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    JotForm Support

    Answered by ashwin_d on March 02, 2015 at 09:36 AM

    Hello Sinkos,

    I'm sorry for the trouble caused to you.

    I did check your web page where you have embedded your form and I am able to replicate the issue you are having. The submit button does not seems to work. It seems you have embedded your form with its source code. There seems to be some conflict between your form's script and other script available in your web page. 

    When I tested your form with it's direct URL, it seems to work as expected. I was redirected to PayPal checkout page. I would suggest you to embed your form using its iFrame embed code and that should solve your problem. The following guide should help you grab your form's iFrame embed code:  http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Hope this helps.

    Do get back to us if the issue persists or you have any other questions.

    Thank you!