What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I get an alert sent to my email? Sometimes it works and sometimes it doesn't.

    Asked by argosyhome on March 02, 2015 at 02:20 AM
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    JotForm Support

    Answered by Welvin on March 02, 2015 at 09:28 AM


    You seem to have deleted the notifier from the form. Please create one by following our instructions from this guide http://www.jotform.com/help/25-Setting-Up-Email-Notifications and make sure that Sender details are properly selected.

    If you have any issues receiving the form email, we recommend checking and following our recommendations from this guide: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues.

    Thank you!