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    I cannot see submissions when I download as EXCEL or CSV

    Asked by tevitol on March 02, 2015 at 02:28 AM

    Hi

    I can see my form submissions on jotform site view but when I download as excel or csv there is no submissions, just titles you can see

     

    Page URL:
    http://www.jotformeu.com/form/31113774702346

    Screenshot
    Submissions excel CSV
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    JotForm Support

    Answered by Welvin on March 02, 2015 at 08:55 AM

    Hi,

    I have no issues after downloading your form submissions to an excel file. All data are present in the file. It must be a temporary issue so please kindly try it again and update us here on how it goes.

    Thank you and I look forward to your reply.

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    Answered by TeomanAlsan on March 02, 2015 at 09:06 AM

    I have the exact same issue from like 6 hours.

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    JotForm Support

    Answered by Welvin on March 02, 2015 at 09:10 AM

    @TeomanAlsan,

    Please update your own thread instead of responding to some other threads. Here's your own thread about the problem: http://www.jotform.com/answers/525046.

    Thank you for your kind understanding on this matter.