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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to download all submissions as an Excel report

    Asked by canefew on March 02, 2015 at 03:16 AM

    Hi,

     

    İn 2015 ''MÜŞTERİ GÖRÜŞME FORMU'' I have 2189 Submissons.But this morning when i push excel button,there are only 4 submissons.Can you help us?

     

    Thanks,

    Submissions excel excel report submissions download
  • Profile Image

    Answered by Ben on March 02, 2015 at 09:33 AM

    I apologize for the inconvenience caused, but can you please tell us if you are still experiencing the same issue?

    There was a temporary glitch with the system that was causing reports to not work properly, but should already be resolved.

    Do let us know however if it is still not working for you and we would be happy to check.

  • Profile Image

    Answered by Malene on March 02, 2015 at 09:45 AM

    Hi Ben 

    I have the exact same issue and got the same reply on my e-mail request. Well it's still not working and it is now an asap situation. How can I get some help quickly?? 

     

    - Malene

  • Profile Image

    Answered by TeomanAlsan on March 02, 2015 at 09:58 AM

    I have the same problem with form http://www.jotformeu.com/form/41131998053354

    Teoman

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    JotForm Support

    Answered by EltonCris on March 02, 2015 at 11:29 AM

    Hi Guys,

    This has now been resolved. Please try it again and let us know if you continue to encounter this problem.

    Thanks!