Unable to download all submissions as an Excel report

  • canefew
    Asked on March 2, 2015 at 3:16 AM

    Hi,

     

    İn 2015 ''MÜŞTERİ GÖRÜŞME FORMU'' I have 2189 Submissons.But this morning when i push excel button,there are only 4 submissons.Can you help us?

     

    Thanks,

  • Ben
    Replied on March 2, 2015 at 9:33 AM

    I apologize for the inconvenience caused, but can you please tell us if you are still experiencing the same issue?

    There was a temporary glitch with the system that was causing reports to not work properly, but should already be resolved.

    Do let us know however if it is still not working for you and we would be happy to check.

  • Malene
    Replied on March 2, 2015 at 9:45 AM

    Hi Ben 

    I have the exact same issue and got the same reply on my e-mail request. Well it's still not working and it is now an asap situation. How can I get some help quickly?? 

     

    - Malene

  • TeomanAlsan
    Replied on March 2, 2015 at 9:58 AM

    I have the same problem with form http://www.jotformeu.com/form/41131998053354

    Teoman

  • Elton Support Team Lead
    Replied on March 2, 2015 at 11:29 AM

    Hi Guys,

    This has now been resolved. Please try it again and let us know if you continue to encounter this problem.

    Thanks!