What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cant access account

    Asked by Anthony Ward  on March 02, 2015 at 05:07 AM

    I  set up an account with you this weekend however when I have tried to log on to the account today and received a notification that the account has been suspended.

     

    Kind regards

     

    Tony

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    JotForm Support

    Answered by Charlie on March 02, 2015 at 10:30 AM

    Hi,

    Apologies for the inconvenience, I see that you have a lot of form and it seems that there are some duplicates on them. Not sure though why there's a suspension. But I have re-activated your account now, you can check our Terms page to review what should not be included in your forms.

    I hope this helps.

    Thank you.