What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot Import the List Contact?

    Asked by corretordaniel on March 02, 2015 at 07:39 AM

    BOM DIA, NAO CONSIGO IMPORTAR AS LISTAS DE CONTATO, QUANDO BAIXO O ARQUIVO AS LISTAS ESTÃO VAZIAS E SEM NENHUMA INFORMAÇÃO

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    JotForm Support

    Answered by Charlie on March 02, 2015 at 10:43 AM

    Hi,

    Unfortunately, I'm not sure if I understand your question or concern correctly.

    May I know if what you meant is that you are having problems downloading the submission as an excel file? And instead you are getting missing or empty fields? If that is the case, could you try downloading the Submission Excel file again and see if the problem still persists, you can follow this guide: http://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel.

    Thank you.