Form not showing on a secured webpage

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    conservationforce
    Asked on March 02, 2015 at 10:12 AM

    Pages with forms now say "Only Secure Content Is Displayed" and you now have to click "Show All Content" in order to see the form(s). Is there a way to avoid this?

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    Jan
    Answered on March 02, 2015 at 11:52 AM

    Hi there,

    I checked this webpage (https://www.conservationforce.org/donateonline.html) and I saw that this form (http://form.jotform.us/jsform/50604151842144) is embedded but failed to load. The reason is that the web page is using https and your JotForm form is not.

    You can re-embed the form using secure SSL so that the form will display properly on your secure website. Here's a guide on how to make your form secure: http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    Please take note that there are only 10 SSL secure submissions for free account. Please check our pricing page for further information.

    Hope this helps. Thank you!

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    conservationforce
    Answered on March 02, 2015 at 12:09 PM

    thanks, I updated it and it worked, but why is the page https in the first place and not just http? There's nothing on the page(s) that require and https. Is it something on the hosting side of things?

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    conservationforce
    Answered on March 02, 2015 at 12:24 PM

    And is that 10 SSL submissions per month? or lifetime?
  • Profile Image
    Ben
    Answered on March 02, 2015 at 01:23 PM

    In regards to your question about the HTTPS part of the URL:

    Please note that this: https://www.conservationforce.org/donateonline.html

    is based on the setup that you have created for your website, usually in correspondence with your webhost.

    It is encrypting the page so that it offers more security for your users/visitors. If you want, you can remove that by contacting your webhost, but I would always suggest using certificate (HTTPS) so that your page is secure.

    Being as such, all resources, including jotform if loaded over HTTP from a HTTPS website, the browser themselves will block in order to protect people.

    Resolving it is easy however as already explained by my colleague Jan above and I am happy to hear that it is working properly for you now :)

    Now in regards to your second question, I have moved it to a new thread here: http://www.jotform.com/answers/525454 and we would be replying to it shortly.