What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms not showing due to "unsecure location"

    Asked by conservationforce on March 02, 2015 at 10:23 AM

    Our forms don't immediately load because they include scripts from an "unsecure location" or something like that. I have to tell Chrome and IE to go ahead and load the scripts (easy to find in IE, not so easy in Chrome) before the forms show up. Is there a fix for this?

    Page URL:

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    JotForm Support

    Answered by EltonCris on March 02, 2015 at 11:47 AM


    You are currently using a http embed code. Use https instead (secure embed code). 

    Here's how to get a secure embed code.

    Take note that when you use secure forms, submissions will be counted as SSL Submission and it's limit for free user is 10 per month. See our pricing page for more details. https://www.jotform.com/pricing/ 

    If you have further questions, let us know.


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    Answered by conservationforce on March 02, 2015 at 12:07 PM

    Thanks so much, it worked...but, I've built MANY other forms on my own account (this is a client) and this wasn't an issue. Is it because of something with their hosting situation? Im confused

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    JotForm Support

    Answered by Welvin on March 02, 2015 at 01:07 PM

    HTTPS or secured websites can't load a non-secure external content. You have embedded the form using the non-secure URL to a secure website, that's why a security error pop ups when you visit the page.

    I hope that answers your question. Thank you!