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    Viewing the Paypal IPN History Page

    Asked by HeatherThomas on March 02, 2015 at 10:52 AM

    Please tell me how to view a list of all payments that failed that I hit "complete". I didn't know what this was and just cleared about 5 of them but didn't realize their payments didn't go through. Is there a way to access all the ones we manually deleted?



    This is a re-post of a comment on How to view incomplete payments

    ipn paypal paypal ipn ipn history page incomplete payments incomplete
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    JotForm Support

    Answered by Jan on March 02, 2015 at 12:30 PM

    Hi there, 

    Clicking the "Complete submission" button will not process payments. It will just trigger the post-submission and put the data on the submissions list. 

    If you IPN is turned on, then you should be able to see it on the IPN History. Paypal keeps a history of IPN messages sent/not sent by their server. On the Paypal website, you should be able to see a link that says IPN History Page under IPN Settings.

    Helpful guides:

    http://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ

    http://www.jotform.com/help/276-How-to-Enable-IPN-for-Paypal

    Hope this helps. Thank you!