- HeatherThomasAsked on March 02, 2015 at 10:52 AM
Please tell me how to view a list of all payments that failed that I hit "complete". I didn't know what this was and just cleared about 5 of them but didn't realize their payments didn't go through. Is there a way to access all the ones we manually deleted?
This is a re-post of a comment on How to View Incomplete Payments
- JotForm SupportJanAnswered on March 02, 2015 at 12:30 PM
Clicking the "Complete submission" button will not process payments. It will just trigger the post-submission and put the data on the submissions list.
If you IPN is turned on, then you should be able to see it on the IPN History. Paypal keeps a history of IPN messages sent/not sent by their server. On the Paypal website, you should be able to see a link that says IPN History Page under IPN Settings.
Hope this helps. Thank you!